Shannon joined Smile Train in 2013 as the Director of Program Development and currently serves as the Vice President & Regional Director of Americas & Europe, overseeing the organization’s work in Latin America, as well as programs in Europe and the United States. She is dedicated to serving the local communities that Smile Train supports and empowers through its sustainable, comprehensive cleft care model, and is deeply inspired by the many opportunities and transformations that cleft treatment can create.
Driven by her passion for the cause, she has devoted the last decade of her career in the nonprofit sector to executing programs that support patients and families affected by cleft. Prior to joining Smile Train Shannon was the Associate Vice President of International Programs for Operation Smile, providing operational oversight for hundreds of volunteer medical programs, including disaster relief initiatives, as well as strategic direction for fundraising, research, and awareness and partnership building projects. Shannon also spent time living in France and Senegal working with international students and furthering her studies. She holds a Bachelor’s in French Language & Literature and Anthropology from the University of Virginia, a Master’s in Foreign Languages from George Mason University, and an Executive Certificate in Nonprofit Leadership from Duke University.